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ON9GAMER info icon Please note that there are changes in bank account details for payment using Ringgit Malaysia
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General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you to either

1. keep the credit at your account;

2. change to other item;

3. or refund you the total amount of your order.

4. All the items under Point Card and game direct top up are not returnable or exchangeable upon purchase.

 

Delivery Location

You are required to contact our customer support team through Live Chat System in our website, Wechat, Whatsapp, Line, Viber, Facebook, Phone Call or SMS once your order is placed in order to claim your item.

 

Delivery Time

Unless there are exceptional circumstances, we make every effort to fulfill your order within 1 business day of the date of your order. Business day mean everyday, 8:00 AM to 2:00 AM (Malaysia Time).

Date and time of delivery may vary due to delivery location and the items ordered.

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you to either

CONTACT US
Working Hours
8:00 AM - 2:00 AM (GMT+8)
ON9GAMER mobile phone icon
+6012-5020264 (Malaysia & International)
+6016-5575249 (Malaysia & International)
+6010-3947249 (Malaysia & International)
+6014-9402060 (Malaysia & International-SMS)
ON9GAMER wechat icon
+6010-5699100 / on9gamer (full)
+6016-5026249 / on9gamer2 (chinese)
+6012-5020264 / on9gamer3 (english)
ON9GAMER whatsapp icon
+6010-3947 249 (whatsapp)
ON9GAMER office phone icon
+605-6980 002 (Malaysia)
MALAYSIA
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ONLINE GAMERS SDN BHD
50816862xxxx
ON9GAMER Public Bank icon
ONLINE GAMERS SDN BHD
320319xxxx
ON9GAMER RHB Bank icon
ONLINE GAMERS SDN BHD
2082120002xxxx
SINGAPORE
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ONLINE GAMERS XXX XXX 64328455xxxx
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